Here are some quick fixes for the same:
Continue reading to find detailed stepwise solutions to Roborock not charging.
👉6 Reasons For Roborock Not Charging [Solved!]
Reason | Solution |
Dirty Charging Contact Areas | Clean Charging Contact Areas with an alcohol solution |
Poor Connection | Use a clean, dry cloth to wipe both the charging contacts |
Roborock not correctly aligned on the charging base | Remove the mop while charging |
Faulty Battery | Replace the battery with the new one |
Faulty Motherboard/Fuse | Contact the service center to get the Motherboard/Fuse fixed |
Faulty Charging Base | Replace the charging base |
Here is a step-wise guide to fix Roborock not charging.
🧹Reason 1: Dirty Charging Contact Area
It is the most common reason for Roborock not charging. Since the robot moves around in your home, its charging contacts are subjected to dust, dirt, and even debris.
Hence, it prevents the roborock vacuum cleaner from having a clear electrical connection with the charging pins on the charging base.
The result? Your Roborock is not getting charged.
How to Fix:
⚡Reason 2: Poor connection
Sometimes poor connection due to a lack of smooth electrical flow, dirty contact points, faulty power outlets, or accumulation of dust in the charging point will hinder the charging session of the Roborock.
Also, a damaged wall outlet or power cord will prevent smooth current flow in the charging station. Burning smells or sparks can be clear signals of a damaged power source.
How to Fix:
Also Read: Eufy Robovac Troubleshooting
🚫Reason 3: Roborock Is Not Correctly Aligned on the Charging Base
If the Roborock is not correctly aligned and is not touching the charging contacts, then it won’t be able to draw enough power. Sometimes, when you manually put the robot on charging, it fails to sit on the charging docks, leading to no charging of the roborock.
How to Fix:
Also Read: 6 Reasons Why Eufy Is Not Charging
🔋Reason 4: Faulty battery
The Roborock works on a lithium-ion battery lasting 2-3 years with a limited lifespan. The roborock battery might sometimes expire before its actual expiry date due to overuse.
How to Fix:
Also Read: How To Connect Shark Robot To Wi-Fi
🚨Reason 5: Faulty Motherboard/Fuse
The capacitor on the charging circuit of the Roborock motherboard is responsible for storing energy and providing a smooth flow of current to the battery.
When this capacitor burns out, it can cause the robot not to charge properly or at all. A bad motherboard can also lead to short circuits. The same issue is well-documented on the Roborock model, including the S5 (non-max).
How to Fix:
Also Read: Roborock Can't Find Dock Fixed
🔌Reason 6: Faulty Charging Base
It can happen if the charging base is dropped or something heavy is placed on it. If the charging base is damaged, it may lead to a charging failure.
How to Fix:
✍️Some Other Tips to Try!
🔁Reset Your Roborock
Resetting your Roborock to the initial settings might solve the charging issue.
⬆️Update Firmware on Roborock
The firmware is a pivotal thing for the smooth functioning of the Roborock. Outdated firmware can have many bugs and must be regularly updated to eliminate any bugs.
Upgrade the security system and run the device smoothly. This is the most inexpensive solution.
Contact Roborock Customer Care:
Contact Roborock customer care if you’ve tried every step and couldn’t charge your Roborock.
💡Roborock Not Charging: FAQs
How do I know if Roborock is charging?
The flashing power indicator light on the robot indicates it is in charging mode.
The light will flash slowly when the robot is first placed on the charging base, and then it will flash faster as the battery gets closer to being completely charged. The light will stop flashing once the battery is fully charged and remains solid. Depending upon the model, roborock vacuum cleaners can take 4 to 6 hours to charge fully.
Why is my Roborock not working?
Robot cleaners may not work due to poor electric connection or charging issues, common due to dust accumulation, damaged motherboard, fuse, or electric socket. Sometimes a damaged filter can also cause Roborock to stop working.
To fix this, clean the charging contacts and try replacing the defective component with new ones.
What is error 13 on Roborock?
Error 13 on Roborock is the charging issue caused by an unclean charging dock. Clean the charging docking station properly to fix this.
How do I reset my Roborock vacuum?
Here are the steps to reset the Roborock vacuum:
1. Press the dock button for 3-5 seconds.
2. Use any thin object and press the factory reset button while holding the dock button. Ensure all the buttons of the electronic device are turned off.
3. Hold the dock button for 5 more seconds until the power button turns off and you hear a voice prompt “Restoring the default version. Please wait for 5 minutes,” then you can un-press the dock button.
How do I charge my Roborock?
You can press the home button to send your smart home device to the charging station. If it can’t find the charging dock, manually place it. The breathing power indicator shows your robot is charging.
However, in most cases, your robot vacuum will return to the charging dock automatically after cleaning.
Sayan is passionate about effective cleaning techniques for hygienic and happy living. He loves to go down the rabbit hole to ensure that only practical advice reaches you. When he isn’t researching for Clean Homies, he reads Shakespeare or watches baseball!