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Eufy RoboVac Not Connecting To Wi-Fi

Eufy RoboVac Not Connecting To Wi-Fi: 8 Reasons + Fix

Is your Eufy RoboVac struggling to connect to Wi-Fi? Here are the main reasons:

  • Too many devices are connected to your Wi-Fi/you’re using the wrong Wi-Fi frequency (GHz)
  • You added inaccurate Wi-Fi credentials during the setup
  • Software Glitches

Here’s a simple way to fix it:

  • Limit the number of connected devices, and ensure you’re using 2.4 GHz Wi-Fi frequency
  • Verify the Wi-Fi password for accuracy
  • Perform a system reset to fix software-related problems

Continue reading for 8 common reasons why Eufy RoboVac does not connect to Wi-Fi with their effective solutions. 

🤔Eufy RoboVac Won’t Connect to WI-FI: Common Reasons Decoded!

Eufy Robovac wont connect to wifi -common reasons decoded

Before we dive into the troubleshooting steps, let’s do some important quick checks:

  • RoboVac Model: Confirm that you are using a Wi-Fi-enabled Eufy RoboVac. You can find a complete list of compatible models on the Eufy website.
  • Isolate the Issue: Make sure the connectivity issue is specifically with the RoboVac. You can connect the RoboVac to a hotspot or other Wi-Fi network to confirm whether the issue persists.
  • Check LED Indicator: Observe the LED indicator on your RoboVac. A no-light status indicates a lack of connection, a flashing light suggests it’s ready to connect or in the process of connecting, and a solid blue light means a successful network connection.

Now, let’s dive into the troubleshooting:

ReasonsSolutions
You’re not using a 2.4GHz Wi-Fi networkMake sure your Wi-Fi network is set to the 2.4GHz band. Eufy RoboVacs do not support 5GHz networks.
Too Many Devices Are Logged In Your NetworkDisconnect devices that are not in use or limit the number of simultaneous connections to ensure stable connectivity.
You’re outside Wi-Fi network/poor internet connection/connection issuesEnsure the RoboVac is within Wi-Fi range and that your internet connection is strong. Address any Wi-Fi signal dead zones. 
Ensure you input the correct network name and password to avoid errors.
You are using mobile and Wi-Fi data together.Disable mobile data on your device when connecting the RoboVac to Wi-Fi.
You’re not giving location access to the Eufy Clean App.Enable location access for the app
You are using a VPN/Adguard.Temporarily disable VPNs or Adguard during the connection process.
Eufy is not positioned correctly.Ensure the RoboVac’s home base is placed in an open area without obstacles.
Eufy is low on charge/it’s in Reduced Power Standby Mode.Charge the RoboVac and ensure it’s not in a low-power mode.
Also Read: Complete Eufy Robovac Troubleshooting Guide 

🔌How to Connect Eufy RoboVac to WIFI?

Here are the 7 specific and 5 general fixes to connect your Eufy RoboVac to Wi-Fi:

🔁Switch To 2.4GHz Network

Switch to 2.4GHz network
  • Ensure that your Wi-Fi network is operating on the 2.4GHz frequency. Eufy RoboVacs support this band specifically.
  • Connect your RoboVac to the 2.4GHz network during setup by choosing the appropriate option from your Wi-Fi settings.
  • Adjust your router settings to prioritize the 2.4GHz band during the connection process if needed.

🎯Remove All Connected Devices Temporarily

  • Temporarily disconnect other devices from your Wi-Fi network. It reduces network congestion and helps in RoboVac’s connection process.

    An overcrowded Wi-Fi network can slow any Eufy RoboVac model.
Also Read: How To Connect Shark Robot To Wi-Fi

👉Move Near the Wi-Fi Router/Reboot Your Router/Input Wi-Fi Credentials Correctly

  • Place your RoboVac near the router during the initial setup.
  • Reboot your Wi-Fi router to establish a fresh connection.
  • Double-check that you’re accurately entering the correct Wi-Fi network name and password.

📶Turn Off Cellular Data

Turn off cellular data
  • Before attempting the connection, turn off cellular data on your mobile device. It prevents any interference between mobile data and Wi-Fi connection.
Also Read: 3 Best Robot Vacuum Without Wi-Fi

📍Give Location Access To The Eufy Clean App

  • Ensure that the Eufy Clean App has permission to access your device’s location. Some functions require this access.

❎Disable VPN Temporarily

  • If you’re using a VPN(virtual private network) or ad-blocking software, temporarily turn it off during setup. It can eliminate potential connectivity obstacles.
Also Read: Why Is My Eufy Beeping With a Red Light

⚡Charge Eufy/Disable Reduced Power Standby Mode

Charge Eufy or Disable reduced power standby mode
  • Charge your RoboVac to an adequate level before initiating the connection.
  • Confirm that the RoboVac is not in a Reduced Power Standby Mode, which can hinder Wi-Fi communication.

👉General Fixes

  • Update Firmware on Eufy Clean App: Keep your Eufy Clean App updated with the latest version from the app store.
  • Reset Wi-Fi: If necessary, reset your Wi-Fi router:
  • Find the reset button on your router.
  • Hold it for 10-15 seconds with a paper clip.
  • Power off for a minute.
  • Power on; wait a few minutes.
  • Reconfigure Wi-Fi using default router credentials.
  • Restart the Eufy Clean App and Your RoboVac: Close and reopen the Eufy Clean App. Power cycle your RoboVac by turning it off and then on again.
  • Try From Another Mobile Device: Utilize a different mobile device if available. It can help determine if the issue is device-specific.
  • Setup Hotspot: Create a Wi-Fi hotspot on your mobile device and attempt to connect to the RoboVac. 

If all these measures prove unsuccessful, contact Eufy customer support and utilize their 1-year warranty.

💡Eufy Not Connecting To WiFi: FAQs

How do I connect Eufy to 2.4 GHz Wi-Fi?

To connect your Eufy device to a 2.4 GHz Wi-Fi network, ensure your Wi-Fi router is broadcasting on the 2.4 GHz frequency. Eufy RoboVacs aren’t compatible with 5 GHz frequency.

Why is the Wi-Fi light blinking on my Eufy RoboVac?

A blinking Wi-Fi status light on your Eufy RoboVac indicates that the device is ready to connect or actively connecting to your Wi-Fi network. This is part of the initial setup process.

Why does Eufy say no Internet connection?

If your Eufy device reports no Internet connection, it might be due to problems with your Wi-Fi connection capability. Check your router’s settings, ensure the Wi-Fi signal is strong, and verify that your internet connection is operational.

How do I connect my Eufy RoboVac to my hotspot?

To connect your Eufy RoboVac to a hotspot:

1. Open the Eufy Clean App.
2. Navigate to the Wi-Fi settings within the app and select your hotspot’s network.
3. Follow the screen instructions to establish the connection.

How do I change the Wi-Fi on my Eufy vacuum?

Changing the Wi-Fi network on your Eufy is typically done by pressing and holding a specific combination of buttons on the vacuum.

1. Bounce Series: Hold the “power” button for 10 seconds and hear a beep.
2. Dynamic Series: Hold the “play/pause” button for 10 seconds and hear the voice prompt.
3. iPath L70 Hybrid: Hold the “power” and “charger” buttons together for 3 seconds and hear the voice prompt.
4. iPath X8/X8 Hybrid: Hold the “charger” and “square” buttons together for 5 seconds and hear the voice prompt.

After the reset, initiate the setup process anew. When prompted, input the details of the new Wi-Fi network.

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